(4.0 / 5)1500+ Ratings

Remitly Reviews

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Overall Rating

4.0
7 Reviews
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About Remitly

Remitly.com is a digital money transfer service that allows customers to send and receive money online from the United States to over 170 countries worldwide. The service offers a special first-time offer and promises on-time delivery of funds or a refund of fees. Customers can choose from various delivery methods, including bank account, mobile wallet, cash pickup, and home delivery, depending on the recipient's location. The platform provides a secure way to send money with multiple levels of security designed to keep transfers protected. Remitly also has a mobile app available for both Android and iOS, which makes sending money on the go convenient. The service is known for its low fees and fast transfer speeds, and it supports sending money in over 100+ currencies. Remitly's network includes thousands of locations for cash pickup and offers bank deposits, mobile money, and deposits to debit cards as part of its service.

Remitly Pros & Cons

Pros of Remitly:

  • Fast Delivery: Remitly offers fast delivery options, including instant transfers using a debit card.
  • Multiple Payment Options: You can send money using a U.S. bank account, debit card, credit card, or prepaid debit card.
  • Robust Customer Service: Remitly provides 24/7 customer service via phone and live chat in multiple languages.
  • User-Friendly Mobile App: The Remitly app is highly rated for its ease of use, with 4.9-star ratings for iOS and 4.8-star ratings for Android.
  • Competitive Exchange Rates: While not the cheapest, Remitly's exchange rates are competitive, with a markup of around 1% to 3%.
  • Secure Platform: Remitly's website is secure, ensuring safe money transfers.
  • Promotional Rates: First-time users can enjoy significantly cheaper promotional rates for limited amounts.
  • Multiple Delivery Options: Recipients can receive funds via bank deposit, cash pickup, mobile account deposit, or home delivery.

Cons of Remitly:

  • Higher Fees: Remitly charges higher fees compared to some competitors, especially for express transfers and using credit or debit cards.
  • Limited Sending Limits: Daily and monthly sending limits are lower than some competitors, requiring additional verification for higher amounts.
  • Long Delivery Times for Economy Option: Cheaper transfers using a bank account can take three to five business days for delivery.
  • Credit Card Fees: Funding transfers with a credit card incurs an extra 3% fee.
  • Exchange Rate Markup: While competitive, Remitly's exchange rates have a markup, which can add to the overall cost of the transfer.

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Remitly Customer Reviews (7)

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Wilbert Lim
Wilbert Lim
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Feb 8, 2023
Torsten Gottschalk
Torsten Gottschalk
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Feb 7, 2023
Ulrich Glockner
Ulrich Glockner
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Feb 7, 2023
Burnell Moreau
Burnell Moreau
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Feb 7, 2023
Felix Hedegaard
Felix Hedegaard
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Feb 5, 2023
Kathrin Kalb
Kathrin Kalb
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Feb 4, 2023
Vinicio Udinese
Vinicio Udinese
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Feb 3, 2023

Remitly Customer’s Q&A

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Remitly Features and Benefits

Here are the key features and benefits of using Remitly:

  • 30 send countries and 170+ receive countries and territories: This makes up approximately 5000 corridors.
  • Two great ways to send: Users can choose between Express transfers, which are delivered within hours, and Economy transfers, which are delivered in 1-5 business days.
  • Multiple payment methods: Senders can pay online by card or bank transfer.
  • Multiple receiving methods: Recipients can receive money by bank deposit, cash pick up, mobile money, or home delivery.
  • Competitive exchange rates: Remitly's exchange rates are very competitive in the market. The rates are updated daily to stay consistent with market fluctuations.
  • Customer Service: Their customer service support is available in five different languages such as English, French, Spanish, Filipino, and Vietnamese.
  • Speed: Users have two options to choose from in terms of transfer speed: Economy and Express. The Economy option may take up to 3-5 business days for the transfer to reach the recipient but offers a much higher exchange rate for a lower transfer fee. The Express option allows the money to reach the recipient within the first few hours after the transfer is made, but it attracts a higher transaction fee than the Economy option.
  • Fees: Depending on the choice of payment and receiving option, users can attract higher fees. However, when sending $1001 and above, the fees will be waived in most cases.

These features make Remitly a strong contender in the money transfer industry. It's designed to help immigrants send money home in a safe, reliable, and transparent manner. This type of money transfer is often called a remittance.

Remitly Pricing

Remitly offers various pricing options depending on the destination country and delivery method. Here are some key points:

  • Philippines: No fees for mobile money transfers. Special rate and no fees on the first transfer.
  • Brazil: Promotional rate of 5.8459 BRL to 1 USD for the first $750 of the transfer. Economy and Express delivery fees are $3.99 and $4.99, respectively.
  • Mexico: Special rate on the first transfer, plus no fees on the first two transfers. Low fees for bank deposit and mobile money. Cash pickup fee is $3.99.

For detailed pricing, it is recommended to visit Remitly's official website or their FAQ section.

About Remitly.com Payment Method?

Remitly.com supports a variety of payment methods to accommodate users from different countries. Customers can pay for their transfers using bank accounts, debit cards, credit cards, and prepaid cards. Additionally, the service accepts Apple Pay in most sending countries, Bancontact in Belgium, bank transfers or Faster Payments in the UK, Google Pay except in certain countries, iDEAL in the Netherlands, Klarna or Sofort in Austria and Germany, and Maestro cards in the European Union and UK. Users can manage and update their payment methods through the Remitly app or website, ensuring a seamless transaction process.

Remitly FAQs

FAQ

Remitly Alternatives

Here are the top 10 alternatives to Remitly:

  1. Wise: A UK-based international money transfer specialist. It offers low fees and great exchange rates.
  2. WorldRemit: A UK-based international online money transfer service. It supports transfers in 70+ currencies to 130 countries.
  3. Western Union: A US-based company known for transfers involving cash payment or pickup. It also offers bank deposits and mobile wallets.
  4. MoneyGram: A Texas-based international money transfer company. It supports payments in major currencies to 200+ countries and territories.
  5. OFX: An Australian money transfer service. It offers transfers to 170+ countries in over 50 currencies.
  6. mPayX: A global money transfer software brand.
  7. Sila: A platform that integrates applications into the financial world.
  8. ACI Payments: A global payment engine that offers multi-bank, multi-currency, and 24x7 payment processing capabilities.
  9. Veem: A platform that makes it easy to pay vendors, suppliers, and contractors anywhere, at any time.
  10. Azimo: A platform that offers a faster, safer way to send money anywhere in the world.

These platforms offer various features such as low fees, great exchange rates, and multiple delivery options. They are all worth considering as alternatives to Remitly.

FAQ

How To Open A Remitly Account?

Here are the steps to open an account on Remitly:

  1. Download and install the Remitly app from the Play Store or App Store.
  2. Open the app and click on Create a New Profile.
  3. Select the country you are sending from and the country you want to send to.
  4. Enter your email address and password and agree to the terms and conditions.
  5. Click on Join Remitly and optionally enable biometrics for faster sign in.
  6. Go to My Remitly and add your profile details and address.

Remember, identification documents may be needed if transferring large amounts. Enjoy your experience with Remitly!

FAQ

How long does it take to transfer money with Remitly?

The transfer time with Remitly can vary depending on the service chosen. Express transfers are processed within minutes, making it a quick option for sending money. On the other hand, Economy transfers take longer, typically 3-5 business days. It's important to note that the delivery speed can also be influenced by the destination country and the method of receipt selected.

FAQ

What are the supported payment methods for Remitly?

Remitly supports a variety of payment methods for transferring money. Customers can use Apple Pay, Bancontact, bank accounts, bank transfers (also called Faster Payments), Google Pay, iDEAL, Klarna (also called Sofort), Maestro cards, manual transfers (sometimes called SEPA credit transfers), prepaid cards, and Visa and Mastercard (debit or credit cards). The availability of these payment options varies according to the sender's location.

FAQ

Where can I send money with Remitly?

You can send money from the United States, Canada, Australia, and the United Kingdom to over 50 countries worldwide.
FAQ

What are the fees for using Remitly?

Remitly charges a low, transparent fee for their services, which varies depending on the transfer amount, destination country, and payment method.
FAQ

How long does it take for a transfer to reach its destination?

Transfer times with Remitly depend on the destination country, payment method, and other factors. However, Remitly offers several transfer options, including express and economy, to suit your needs.
FAQ

Is Remitly safe and secure?

Yes, Remitly takes the security and privacy of its customers very seriously. They use advanced encryption technology and secure banking systems to ensure your money is protected.
FAQ

How can I contact Remitly for assistance?

Remitly offers customer support via phone, email, and chat. You can also access their extensive help center on their website for self-help resources and answers to common questions.
FAQ

About Remitly.com Prices and Cost?

Remitly.com offers money transfer services with costs that vary depending on whether customers choose an Economy or Express payment option. Economy payments are typically funded by bank transfer and take a few days to process, while Express payments can be paid for using a card and are processed more quickly. The fees for sending money depend on the country, amount sent, and payment method. Fixed fees are often around $4, but this can vary. Additionally, Remitly’s exchange rates generally include a markup ranging from a little over 1% to 3%, which largely depends on the currency and payment method. Paying by credit card may attract an additional percentage fee for some currencies. The service is designed to be quick, affordable, and secure, providing customers with the total cost and delivery time before they send their transfer.

FAQ

About Remitly.com Popular Products and Services?

Remitly.com is recognized for its digital money transfer services, which are popular among users who need to send funds internationally. The platform offers a special first-time offer and guarantees on-time delivery of funds. Customers can select from a variety of delivery methods, such as bank account, mobile wallet, cash pickup, and home delivery, depending on the recipient's location. The service is designed to be secure, with multiple levels of security to protect transfers. Remitly also provides a mobile app for convenient money transfers on the go. The service is appreciated for its low fees and fast transfer speeds, supporting over 100+ currencies. Remitly's network includes thousands of locations for cash pickup and offers services like bank deposits, mobile money, and deposits to debit cards.

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